Week Eleven – Field Experience – Client Services

What rules, regulations, laws or structures govern the operation of your placement library? How does this governance structure affect client services?  Describe the client services available at your placement.


The only type of structure that governed the operation of Blue Heron Books is that Shelley was the boss of everyone, Shelagh is Maggie’s supervisor. Some of the workers at Blue Heron books would be more experienced just because of the time that they have spent there so that may effect client services. The client services available at my placement were events held by the store, and reference interviews.

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